Frequently Asked Question
Why can't I see my favourites?
Short answer
Make sure you are signed in to the right SportCalendar account, check whether filters are hiding items, and confirm that you have created favourites yet.
Key points
- Check that you are signed in.
- Make sure you are using the right SportCalendar account.
- Filters can make favourites appear hidden.
- If you have not added favourites yet, My SportCalendar may be empty.
More detail
Check your account
If you are signed out or signed in with a different email address, My SportCalendar may not show the favourites you expect.
Check your rules
Navigate to the Settings page to review your rules and their configuration. Each rule lets you control whether fixtures are included in your calendar feed. Check that the rules you expect are active and configured correctly.
If the calendar app is missing events
Missing favourites in SportCalendar is different from a calendar app not refreshing. If your favourites and rules look correct in SportCalendar but events are missing from Apple Calendar, Google Calendar or Outlook, use the sync troubleshooting guide.